Consumer Services

Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) is a bipartisan federal agency with a unique dual mission to protect consumers and promote competition. For one hundred years, their collegial and consensus-driven agency has championed the interests of American consumers. As they begin their second century, the FTC is dedicated to advancing consumer interests while encouraging innovation and competition in America’s dynamic economy.

The FTC develops policy and research tools through hearings, workshops, and conferences. They collaborate with law enforcement partners across the country and around the world to advance their crucial consumer protection and competition missions. Beyond our nation’s borders, they cooperate with international agencies and organizations to protect consumers in the global marketplace.

Note: Did you know? It is now illegal for telemarketers to use three types of payment methods exploited by con artists and scammers.  If you are asked to pay for goods and services using cash-to-cash money transfers, such as MoneyGram and Western Union provide, or by providing PIN numbers from cash reload cards such as MoneyPak, Vanilla Reload or Reloadit packs, be on alert for a scam. It also is illegal for telemarketers to use unsigned checks called “remotely created payment orders” to withdraw money directly from consumers’ bank accounts.

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